Bespoke AI chatbots
for clubs and hospitality venues.
Give every guest an intelligent digital concierge. Our custom-trained chatbots read your website, menus and internal documents to answer member and guest questions instantly, 24/7.
Trained on your venue’s own information · Answers around the clock
Your AI concierge can
- Keep up with your website and event calendar
- Answer from your member rules and dress codes
- Help with menus, dietary needs and bookings
- Hand tricky questions to your team
Intelligent, context-aware guest support
Our chatbots don’t guess. They read, learn and understand your venue’s own information to give accurate, human-like answers.
Website scanning
The AI regularly scans your public website, event calendars and FAQs. When your events or details change, the chatbot keeps up.
Internal document sync
Securely add internal PDFs, SOPs, member rules and dress codes. The chatbot answers policy questions without exposing sensitive files.
Menu and booking help
Instant help with menu ingredients, dietary options and drinks lists, and a direct path to your reservation forms.
Tailored to how your venue runs
Generic AI doesn’t know your dress code, your member discounts or tonight’s specials. Our chatbots are trained only on your information, so every answer stays accurate and on brand.
We handle the whole setup, from scanning your website and documents to designing a chat window that matches your brand and adding it to your site.
Try our AI concierge live
See how our assistant answers questions about our services, pricing and more. This demo is trained on Web Bird Digital’s own information.
Questions to try:
- Can the AI handle dress code and membership questions?
- How does the chatbot know what’s on our menus?
Your AI concierge works around the clock, answering common questions and streamlining bookings, without adding to your payroll.
Ready to lift your guest experience? Get an AI chatbot custom-trained for your club or venue. Limited time: free setup and a custom training session with code CHAT20.
AI concierge questions
How does the chatbot read our website and internal files?
We set up a secure, automated crawler that regularly scans your public website, menu pages and booking links. For internal documents, like member rules or staff manuals, you can securely upload PDFs or Word files. The AI indexes these and uses them as its only source of truth.
What happens if a guest asks something the AI can’t answer?
If the answer isn’t in its training, the chatbot politely points the guest to your team, or collects their email or phone number and forwards the enquiry to your staff.
Is it hard to install on our website?
Not at all. Our team sets everything up, including how the concierge responds and where it gets its information. We then provide a plugin for your WordPress website, or we can install it for you for a hassle-free launch.
Ready for take-off?
Find out what your website should be doing for you
Book a free website review and we’ll look at your site, your Google presence and your socials, then tell you plainly where the opportunities are. No obligation and no hard sell.
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